MirchiBites.com is committed to provide a great buying experience. We understand that sometimes it may be necessary to either cancel or exchange an order. This section will provide information on our exchange, return and refund policy.
MirchiBites.com will accept a product return in case:
a product cannot be shipped to the delivery address provided by the customer.
if the required quantity/quantities in an order cannot be fulfilled
The refund will be processed by MirchiBites.com within 3 days of the return request and the amount of refund will be credited to the same source that was used to pay for the order
MirchiBites.com will replace a product in case:
a product has expired or if the remaining shelf life of a product is less than 30 days of the marked shelf life of the product.
the product is damaged due to a manufacturing defect or bad packaging.
Mirchi.com may provide the customer a refund or replacement at its discretion. An image of the product in question may be requested by MirchiBites.com.
In instances where a customer does not like the smell or taste of a product, MirchiBites.com will not be able to provide any replacement or refund as it is a matter of individual preference.